Category: Employee Handbook

What to avoid on telephone etiquette? Avoid the five forbidden phrases:

Email is widely used as a form of inexpensive yet highly effective business communication tool. Printouts of emails are rarely taken and soft copies are used because archiving and retrieving emails is easily. The reason of its popularity is the ease of access, which everyone in an organization can use. Emails are read by professionals…

At ZB Bank, we are committed to providing exceptional service to our customers. However, we acknowledge that sometimes things may not go as planned, and our customers may have concerns or complaints. The following procedures are designed to ensure that all complaints are handled in a professional, confidential, and efficient manner.

The process of integrating a new employee into ZB Bank is crucial for both the individual’s success and the institution’s continued excellence. The following steps outline a comprehensive approach to onboarding

Creating a comprehensive Reviews, Promotions, and Raises Policy is crucial for any organization, including ZB Bank. Such a policy ensures transparency, fairness, and motivation among employees while aligning with the bank’s strategic goals and regulatory requirements.

At ZB Bank, we are committed to providing a comprehensive compensation and benefits package that is competitive, fair, and transparent. Our policy is designed to attract, retain, and motivate talented individuals who will contribute to our bank’s success.

A comprehensive Communications Policy is essential for any organization to maintain clarity and consistency in its messaging both internally and externally. For ZB Bank, this policy will serve as a cornerstone for all communication efforts, ensuring that every message aligns with the bank’s values and strategic goals.

ZB Bank, as a prestigious financial institution, values the professional appearance of its employees as it reflects on the bank’s image and ethos. The following dress code policy is designed to guide all employees in presenting themselves in a manner that upholds the bank’s standards of professionalism and excellence.

Introduction At ZB Bank, we are committed to the highest standards of ethical conduct and integrity. This Code of Conduct serves as a guide for our employees, management, and directors to uphold these values in all of our business dealings and interactions. Core Values Compliance with Laws and Regulations All employees must comply with all…

This policy applies to all employees, including full-time, part-time, contract, temporary staff, and interns, as well as to interactions with clients and third parties.